What Is
BPO & KPO Solutions?
SkySphere provides various services In Business Process Outsourcing. The services are as follows;
- Customer support outsourcing – This is done to manage the customer service tasks
- Automatic call distribution – The primary purpose is to route incoming calls to employees which have special skills.
- Technical support outsourcing – This is a practice where third part is hired to perform various technical support.
- Outbound dialing – this is a process where a telephone is used to make external calls to the customers.
- Call transfer and conferencing – This allows you to transfer calls to another person or engage various persons in the call.
